At Members First Federal Credit Union, our greatest priority is the health and safety of our members and employees. As such, we are closely monitoring the daily developments regarding COVID-19 (coronavirus) and are following guidance from the Centers for Disease Control and Prevention (CDC), the New York State Department of Health (NYSDOH) and local government officials.
EFFECTIVE IMMEDIATELY: Both the Dundalk and Perry Hall branches will be closed to lobby traffic until further notice. The Dundalk branch drive thru will remain open from 9am to 4:30pm, and from 9am to 12pm on the first Saturday of the month. We have also increased our ATM daily limit. For your loan and member services needs, you can give us a call at 410.633.8850
We also encourage the use of our online banking services, mobile app and ATMs, which are available 24/7. If you have not yet enrolled in our online banking services and need assistance, please call us at 410-633-8850 and we will be happy to assist you.
As always, we are here for our members to provide financial support and guidance. Please know we are working on options and dedicated assistance programs should you be impacted by COVID-19.
Members First Credit Union is here to support our members who may be experiencing financial stress as a result of the COVID-19 pandemic. If you've been financially impacted by COVID-19, please contact us at 410-633-8850 to discuss how we might be able to help.
WHAT WE ARE DOING:
As a precaution, we have invested in additional cleaning and disinfecting services at all of our locations. Furthermore, our employees are exercising everyday preventative measures like washing hands regularly and cleaning personal workspaces to help prevent the spread of germs.
WHAT YOU CAN DO - PERSONAL PREVENTATIVE MEASURES:
While there is currently no vaccine to protect against the virus, the CDC and NYSDOH recommend the following preventative actions to minimize the spread of all communicable diseases, including COVID-19:
- Wash your hands often with soap and water for at least 20 seconds.
- If soap and water are not available, use hand sanitizer
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Clean and disinfect frequently touched objects and surfaces
- Practice handshaking when possible
- Stay home when you are sick
During this time, we want to remind you to be vigilant against scams, including fraudulent phone calls and text messages. Members First will never contact you directly to request account numbers, passwords, debit or credit card numbers, expiration dates, (PIN) personal identification numbers or Social Security numbers. If you feel you have received a fraudulent call and are concerned about potential fraud on your account, please contact our Call Center immediately.